Small water systems carry the same regulatory load as a city, with none of the staff. Townwell runs the sampling calendar, keeps operator logs inspection-ready, and turns your monitoring data into the reports your regulator expects, generated, not typed. So a two-person utility walks into an inspection with nothing to scramble for.
Talk to a person, not a form. Prefer email? [email protected]
A hamlet of 300 answers to the same drinking-water regulations as a city of 300,000. The difference is who has to remember it all: usually one operator, on paper, between other jobs.
Townwell exists so the small system that does the work correctly can also prove it correctly, without hiring the department a city has.
Every required sample, from bacteriological to chemical to whatever your system carries, scheduled ahead with reminders so nothing lapses.
Daily readings, chlorine residuals, and checks captured as they happen and kept in order: inspection-ready, not reconstructed after.
A reading outside limits flags the moment it's entered, with the corrective steps and notifications your rules require.
The monthly and annual reports your regulator wants, built from the data you already logged, formatted and ready to submit.
The sampling calendar, live status, and the reports it feeds, in one place the operator and the regulator can both read.
Every sampling requirement your system carries, on a calendar that reminds ahead of the deadline instead of after the miss.
Operator readings and checks captured in order and kept complete, so an inspection is a printout, not a week of catching up.
Out-of-limit readings flag on entry and carry the corrective steps, so the response is documented alongside the reading.
Monthly and annual reports assembled from your own logged data, in the format the regulator expects to receive.
Designed to be run by the one or two people who actually run the utility: no department, no specialist, no training week.
Your monitoring data and logs remain your property and your evidence. We'll walk through where it lives and how it's kept on a call.
Townwell is onboarding its first municipalities and hamlets now. Early systems set the final feature list and lock founding terms.
Reserve your system's spot and we'll scope the fit on a call.
No. Townwell is software that helps your operators stay on schedule and keep records the way an inspection expects. Your certified operators and your regulator remain the authority. Townwell just makes the paperwork match the work.
The opposite. Townwell is built for the small system that carries a city's rulebook with one or two people. The smaller the crew, the more the calendar and the auto-built reports do for you.
Townwell tracks the sampling and logging your system already has to do and organizes the results. We scope your specific requirements during onboarding so the calendar matches your system, not a generic template.
Your monitoring data and operator logs stay yours and are kept as your compliance evidence. We'll walk through storage and access on a call before you commit.
Reserve early access and we'll scope Townwell to your system's regulations and rollout.